Effective date: April 6, 2020
How we collect information
You may share personal information with us through our website (the “Website”), by email, by telephone, by regular mail, or in person, including when you request a quote, contact us with questions about our services, when you speak to a customer service representative, or when you request information from us or apply for employment with us.
What information do we collect?
Information You Submit
The phrases “personally identifiable information” or “personal information” mean your name, address, email address, telephone number, Social Security number, or financial account information. The personally identifiable information we collect when you communicate with us will depend upon your inquiry and the type of services you request.
Information that is automatically collected
As you navigate through this Website, certain information may be automatically collected using various technologies. For example, when you use the Website, we may collect your Internet Protocol (IP) address, which is a unique identifier that is associated with your computer.
How we use your information
First and foremost, we use the information we collect to provide you with reliable, high quality products and services. We typically use the personal information we collect for the purposes for which it was provided, such as to communicate with you, respond to inquiries, offer products or services, ensure proper billing, process payments, provide service to customers, and consider applications for employment. We may also use information we collect to personalize your experience, improve the products and services we offer, to detect and investigate fraud, theft, or other illegal activities, or for archival and backup purposes.
Sharing of information
We share information with others when it is necessary to provide you with Paradise Services or when you direct us share your information, such as lenders or third-party system owners. We also will share your information with others when required to do so by law or to respond to legal process, or to protect our property or rights or the safety of our employees, our customers, or other individuals. We may also share information with our affiliates and subsidiaries for their own marketing activities unless you direct us not to do so.
We may provide certain information we collect from users or prospective users of the Paradise Services or visitors to this Website (e.g., statistics, sales, traffic patterns and services) to third parties who can assist us in analyzing and understanding the information and help us to better provide products and services.
Notwithstanding the foregoing, however, we reserve the right at all times to disclose any information as we determine, in our sole discretion, to be necessary to satisfy any law, regulation or governmental request or to avoid liability upon or harm to us or any third party.
We may use third-party service providers, including Google Analytics, to monitor and analyze the use of our Website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit https://www.policies.google.com.
How we protect your information
We will take reasonable steps to protect your personally identifiable information that you transmit to us and to protect such information from loss, misuse, and unauthorized access or disclosure. We use reasonable security, including technical, physical and administrative controls, to secure the personal information we collect and maintain. However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose such information.
You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information. You are responsible for the security of your information that you transmit to us or view, download, or otherwise access when using unencrypted, public or otherwise unsecured networks. For more information on things you can do to help protect the privacy of your own information, visit www.OnGuardOnline.gov.
How we protect children's privacy
This Website is not designed or intended for use by children under 16 years old and we do not seek to collect personal information about such children through our Website. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have collected personal information about a child under 16 years old, please contact us using the email or mailing addresses provided below so that we may delete the information.
How to contact us
Paradise Energy Solutions
3105 Lincoln Highway East
Paradise, PA 17562
You may also contact us by email at firstname.lastname@example.org