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Is routine maintenance included with these plans?

by | Sep 22, 2025

Our Gold Plan offers an annual analysis of your system’s performance. This analysis would recommend maintenance services if necessary.  Our Platinum Plan offers the same system analysis provided with the Gold Plan and an additional annual onsite...

What can you expect from the Paradise Protect plans?

by | Sep 22, 2025

Our Paradise Protect Plans offer various levels of system monitoring, system check-ups, and performance analysis.  The plans do NOT include labor or equipment costs for service calls, if necessary. Our standard hourly rate would apply. Service calls will not be...

What’s not covered under the Triple Ten Guarantee?

by | Sep 22, 2025

Any parts or work not included in the scope of work, including parts covered by manufacturers’ warranties, or parts whose warranties have expired.  Parts and labor for accessory products, including but not limited to EV charging stations, monitoring displays and...

What happens after ten years?

by | Sep 22, 2025

Your manufacturer warranties will remain. The only change is that you will be responsible for the costs to diagnose and fix issues, as well as any loss of production from system downtime.  If you’d like us to continue monitoring your system, we offer...