What happens after ten years?

by pic | Sep 22, 2025

Your manufacturer warranties will remain. The only change is that you will be responsible for the costs to diagnose and fix issues, as well as any loss of production from system downtime.  If you’d like us to continue monitoring your system, we offer...

How do I make a claim if my system underperforms or needs repairs?

by federico | Sep 22, 2025

Making a claim is simple. Contact our service department at 877-851-9269. We will take care of the rest.  In most cases, our System Analysts will be alerted of issues before you need to contact us. 

Is there any cost to me for repairs or production tracking under the Triple Ten Guarantee?

by federico | Sep 22, 2025

Monitoring: There are no additional costs associated with monitoring your system.  Repair Costs: We will cover any repair costs associated with workmanship issues and equipment warranties.  The Triple Ten Guarantee does not cover costs associated with damage...

How does the system production tracking benefit me?

by federico | Sep 22, 2025

Our 10 years of system monitoring ensure that your solar system is always performing at its best. We set up alerts to notify us of potential issues before they become major problems.  Remember, it’s in our best interest to keep your system running because...

What happens if my solar inverter fails during the guarantee period?

by federico | Sep 22, 2025

If your inverter (or any equipment) fails within the first 10 years, our workmanship warranty covers the labor costs to diagnose and fix or replace it.  We will work directly with the manufacturer to prove and fulfill relevant warranty claims.